I ordered a handmade item on Etsy as a gift, but the delivery date has passed, and there’s no sign of it. The seller hasn’t responded to my messages either. Has anyone else experienced this? What’s the best way to resolve it?
When an Etsy order doesn’t arrive, reaching out to the seller is the first step, but delayed responses can be frustrating, filing a case with etsy resolution center allows their team to step in and mediate.
When an Etsy order doesn’t arrive, the first step is to reach out to the seller. If delayed responses are frustrating, filing a case with Etsy's Resolution Center allows their team to step in and mediate the issue.
There are other ideas. A backpack, for example, a men's one, can also be a gift. I recently gave one to my father, very good quality https://www.eustonbags.co.uk/collections/for-men. The choice is large, so there will be something to choose from. I think this is a proven option that can be trusted. Payment in different ways and there is delivery!