Has anyone had to deal with Vix customer support for streaming issues? I’m having trouble accessing some shows, and it’s driving me nuts. Any tips on how to get help fast?

So, I ran into a streaming hiccup and had to contact vix customer support. First off, don’t bother emailing—they’re slow. I hit up their chat, and it was way quicker. The rep walked me through clearing my app cache, and boom, it worked. If you’re stuck, have your account info ready, and just be upfront about the problem.

I am very grateful for your response, it was very informative and helpful.