Has anyone dealt with Ultra Mobile’s customer support recently? I’ve got a question about an unexpected charge on my account, and I’m wondering if it’s worth reaching out or if I should just handle it through the app.

Hey there! I had a weird billing issue with them too, ultra mobile customer support was actually pretty helpful when I reached out. I gave them a quick call with my account details handy, and they sorted it out without much hassle. Just be patient with the wait times—they can be hit or miss depending on when you call.

Thank you for the detailed information, it gave me many new ideas.