I encountered a problem with a mobile operator - I had questions about the tariff plan, but it was not easy to get a clear answer from the support. The waiting time is long, and the answers are not entirely clear. What is the best way to get a solution to the issue faster?

I have also encountered similar situations. For example when I tried to find out the details of my tariff plan I had to spend a lot of time waiting and the answer was not always clear. When contacting koodo customer service you should be as specific as possible in your requests. This will allow you to get the necessary information faster and resolve issues with the tariff plan or other services.

It’s really useful advice to be as specific as possible when contacting Koodo customer service. This can help you get the information you need more quickly and avoid unnecessary delays.

If you clearly outline your issue and include all relevant details from the start, it helps them assist you more efficiently. You could also consider following up with a polite reminder if the response time is longer than expected.