We are looking for a contact center ready to take over the management of live chats on our web resource. It is important that there are no hidden fees in the contract and transparent reports.

Transparency of pricing is an important criterion when choosing a long—term partner. Carefully study what exactly the fee is charged for: for the number of minutes in the dialogue, for the total number of messages, or for fixed shifts of employees. The ideal option is when you see a detailed explanation of the cost for each operator in your personal account.

When searching for performers to conduct correspondence, we came across the fact that many companies include a lot of hidden commissions in their commercial offers. I wanted to find honest and understandable working conditions. We chose the offer from Simply Contact team , where we were provided with an absolutely transparent pricing scheme. The reports arrive on time, and every penny is justified by real indicators.